WritingCLB 6-8Template 1 — Standard information request

Task 1 — Request For Information

When to use

Introduce yourself, ask focused questions, and follow up.

CLB 9 upgrade

Add urgency with a clear deadline and purpose.

Template 1 — Standard information request Template 2 — Follow-up questions after first contact Template 3 — Casual request to someone you know

Subject: Inquiry Regarding [Topic]

Dear [Sir/Madam or Name],

My name is [Name], and I am [brief context: a new resident, a student, a customer]. I am writing to inquire about [topic].

I would be grateful if you could provide information on the following:
- [Question 1]
- [Question 2]

Additionally, [address the remaining bullet point in a natural sentence].

As I need to make arrangements by [date], your timely response would be greatly appreciated.

Thank you for your time. I look forward to hearing from you.

Sincerely,
[Your Name]

Sample Answers

Ex 1 — Community-centre swimming lessons159 words

Subject: Inquiry Regarding Adult Swimming Lessons

Dear Sir/Madam,

My name is Carlos Mendes, and I am a new resident of the Riverside neighbourhood. I recently visited your facility with my daughter and was impressed by the pool. I am writing to inquire about the adult swimming lessons advertised on your community centre's website.

I would be grateful if you could provide information on the following:
- What levels are offered for complete beginners who have never taken lessons?
- What are the class times on weekday evenings, and what are the monthly fees?

Additionally, I would like to know whether the centre provides any discount for families, as my wife is also interested in joining, and whether towels and equipment are included in the registration.

As I need to make arrangements by the end of this month, your timely response would be greatly appreciated.

Thank you for your time. I look forward to hearing from you.

Sincerely,
Carlos Mendes

Ex 2 — Evening English course at a college156 words

Subject: Inquiry Regarding Evening English Courses

Dear Admissions Office,

My name is Mei Lin, and I am a working professional hoping to improve my business communication skills for a possible promotion. I am writing to inquire about the evening English courses listed in your fall catalogue.

I would be grateful if you could provide information on the following:
- Is there a placement test before registration, and is there a fee for it?
- Are classes available online as well as on campus, and how large is each class?

Additionally, I would appreciate details about the tuition payment plans, since I would prefer to pay in monthly instalments rather than one large payment at the start of the term.

As I need to make arrangements by August 15, when my work schedule is confirmed, your timely response would be greatly appreciated.

Thank you for your time. I look forward to hearing from you.

Sincerely,
Mei Lin

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