写作CLB 6-8模板 1 —— 标准正式投诉

Task 1——投诉邮件

适用场景

说明问题、影响与处理请求。

模板 1 —— 标准正式投诉模板 2 —— 跟进投诉并要求补偿模板 3 —— 熟人间的礼貌投诉

Subject: [Issue] - Request for Immediate Assistance

Dear [Sir/Madam or Name],

I am writing to bring to your attention a [problem] that occurred on [date/recently].

Specifically, [1-2句描述问题]. This has caused [影响].

I kindly request that you take immediate steps to [具体行动] by [时间].

I look forward to your prompt response.

Sincerely,
[Your Name]

完整范文

范文 1 —— 向物业经理投诉噪音165 词

Subject: Ongoing Construction Noise - Request for Immediate Assistance

Dear Building Manager,

I am writing to bring to your attention a serious noise problem that began two weeks ago and is still continuing today.

Specifically, renovation work in the unit above mine starts at 6:30 a.m., well before the hours permitted by the building's bylaws, and the drilling often continues late into the evening. This has caused my family considerable stress and sleep loss. My son has been unable to focus on his morning online classes, and my wife, who works night shifts as a nurse, cannot rest during the day.

I kindly request that you take immediate steps to ensure the contractors follow the approved schedule of 9 a.m. to 5 p.m. by the end of this week. If the schedule cannot be enforced, I would appreciate a meeting to discuss other solutions. Please contact me at 604-555-0132 if you need any further information.

I look forward to your prompt response.

Sincerely,
Wei Zhang

范文 2 —— 投诉损坏的家具送货161 词

Subject: Damaged Dining Table Delivery - Request for Replacement

Dear Customer Service Team,

I am writing to bring to your attention a serious problem with an order I received on May 3.

Specifically, the dining table (order #58291) arrived with a deep crack across the surface and a broken leg, even though the box showed no outside damage. This has caused significant inconvenience for my family, as we had already disposed of our old table and now have nowhere to serve family meals. In addition, we are hosting a dinner for my parents' anniversary next month, so the timing is very stressful.

I kindly request that you arrange a replacement or a full refund within five business days. I would also appreciate it if your team could collect the damaged table at the same time. Please contact me at 416-555-0178 or by reply email if you need photographs of the damage.

I look forward to your prompt response.

Sincerely,
Amrita Sharma

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