範本庫
寫作CLB 6-8範本 1 —— 標準正式致歉

Task 1——道歉郵件

適用場景

致歉、說明經過並提出補救。

CLB 9 進階

清楚承擔責任但不過度道歉;歉意搭配具體行動。
Subject: Apology Regarding [Issue]

Dear [Name],

I am writing to sincerely apologize for [發生的事] on [日期].

The situation occurred because [簡短誠實的原因,不找藉口]. I completely understand that this caused [對對方的影響], and I take full responsibility.

To make things right, I will [具體補救] by [時間]. I also want to assure you that [避免再次發生的措施].

Please accept my apologies, and feel free to contact me at [聯絡方式] if there is anything else I can do.

Sincerely,
[Your Name]

完整範文

範文 1 —— 就錯過截止日向客戶致歉155 詞

Subject: Apology Regarding the Delayed Project Report

Dear Ms. Carter,

I am writing to sincerely apologize for failing to deliver the quarterly report by last Friday's agreed deadline.

The delay happened because a key data source was updated late on our end, and I should have flagged the risk to you much sooner instead of assuming I could catch up. I completely understand that this held up your own presentation to the board, and I take full responsibility for the inconvenience it caused.

To make things right, I will send you the completed report by tomorrow morning, along with a short summary you can drop straight into your slides. Going forward, I have set up an earlier internal check so that any data delays are caught days in advance rather than at the last minute.

Please accept my apologies, and feel free to call me at 604-555-0148 if you need anything sooner.

Sincerely,
Daniel Osei

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